Frequently Asked Questions
Get answers to common questions about our funding solutions, application process, and more.
General Questions
What is a Merchant Cash Advance (MCA)?
A Merchant Cash Advance is a lump sum of capital provided to your business in exchange for a percentage of your future sales. Unlike traditional loans, repayment is tied to your daily revenue, making it a flexible funding option that adjusts to your business's cash flow.
How is Urge Capital different from a broker?
Urge Capital is a direct lender, meaning we are the source of capital. We make all underwriting decisions, fund your business directly, and manage your account. This eliminates broker fees, speeds up approvals, and gives you direct access to decision-makers throughout the funding process.
How quickly can I get funded?
We offer approvals in under 2 hours and same-day funding for qualified applicants. Once approved, funds can be wired to your account the same business day, allowing you to access capital when you need it most.
Eligibility & Requirements
What are the minimum requirements to qualify?
Generally, your business should be operational for at least 6 months, have a minimum monthly revenue of $10,000, and maintain a business bank account. We also perform a soft credit pull and review your bank statements to assess cash flow and repayment capacity.
What credit score do I need?
We have a soft-pull friendly process and consider applications from businesses with various credit profiles. While credit is one factor, we focus more on your daily cash flow, revenue trends, and overall business performance when making decisions.
What industries do you work with?
We fund businesses across most industries including retail, restaurants, construction, professional services, healthcare, e-commerce, and more. Contact us to discuss your specific industry and funding needs.
Funding Options
How much can I borrow?
We offer funding from $5,000 up to $2,000,000 per loan, depending on your business's revenue, cash flow, and repayment capacity. The exact amount is determined during underwriting based on your specific situation.
What funding products do you offer?
We offer Merchant Cash Advances, Lines of Credit, Term Loans, Hard Money Loans, SBA Loans, MCA Reconsolidations, and Renewals/Top-Ups. Each product is designed for different business needs and situations.
Can I get additional funding if I already have an MCA?
Yes! We offer top-ups for existing customers and can also help reconsolidate existing MCAs from other lenders to potentially lower your payment and free up working capital.
Repayment
How does repayment work?
For MCAs, we collect a small percentage of your daily credit card and ACH sales until the advance is repaid. This means payments adjust with your revenue - higher sales days result in higher payments, and slower days mean lower payments.
Are there any prepayment penalties?
Many of our products have no prepayment penalties. You can pay off your advance early without additional fees, though specific terms depend on your funding agreement. Ask your account manager for details.
What if my business has a slow month?
Because MCA repayments are tied to your daily sales, your payments automatically adjust during slower periods. This built-in flexibility helps ensure your repayment is sustainable and doesn't strain your cash flow.
Application Process
What documents do I need to apply?
Typically, we require 3-4 months of business bank statements, a valid ID, and a voided business check. Additional documentation may be requested during underwriting depending on your funding amount and business type.
Will applying hurt my credit score?
No. We use a soft credit pull for initial review, which does not affect your credit score. A hard pull may only occur if you move forward with funding and provide explicit consent.
How long does the application process take?
Our online application takes just 5-10 minutes to complete. Once submitted, our team reviews your application and supporting documents, with most decisions made in under 2 hours.
Working with Urge Capital
Who will I be working with?
As a direct lender, you'll work directly with our underwriting and account management teams. You'll have a dedicated point of contact who understands your business and can answer questions throughout the funding process and beyond.
Can I renew my funding?
Yes! We offer simple renewal processes for existing clients. As you pay down your balance, you may become eligible for renewal funding, often with improved terms based on your repayment history.
What if I have questions after I'm funded?
Our team is available Monday through Friday, 9am-6pm EST at 718-907-9600. We're here to support you throughout the life of your advance and help with any questions or future funding needs.
Still Have Questions?
Our team is here to help. Reach out and we'll get back to you quickly.
Or call us at 718-907-9600